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Keep more of your hard-earned money. File your taxes for free!

File taxes for FREE with the Internal Revenue Service's Volunteer Income Tax Assistance (VITA) program, available to qualifying Shasta County residents.

VITA is brought to you by United Way of Northern California with support from the Redding Bank of Commerce. The VITA program offers tax preparation and e-filing to individuals and families who make less than $66,000 a year, as well as senior citizens, people with disabilities and those who don’t speak English well. It is administered with the help of volunteers who are trained and certified according to IRS standards.

VITA helps put earnings back in the pockets of low- to moderate-income workers in the form of tax refunds and tax credits. The free service also saves taxpayers the expense of tax preparation services, which average about $300. With more money in your pocket, you’ll be on your way to saving toward a better future.


Ready to make a difference? You can help people in your community prepare their taxes. This program provides training, both online and in-person, and flexible hours. 

To become a VITA volunteer, contact Theresa McCausland at (530) 241-7521 x 101 or

Make an Appointment

File by appointment at United Way, 2280 Benton Dr. Bldg. B, Redding CA. You have several options:

  • Be side-by-side with your IRS Professional Certified Tax Preparer and participate during the filing process.
  • Drop off your documents and we will prepare your taxes for you. We’ll call you when they have been completed and you can come to our office for review and pick up.
  • Complete your return online at a kiosk using at the United Way office with a Tax Coach to assist you.
  • Go to and file your taxes from home.

VITA tax preparation is by appointment only. To make an appointment, contact Theresa McCausland at (530) 241-7521 x 101, or

What to Bring to Your VITA Appointment

  • Government-issued proof of identification (photo id) for every taxpayer
  • Social Security cards for you, your spouse and all dependents
  • Birth dates for you, your spouse and all dependents on the tax return
  • Intake and Interview Form
  • Wage and earning statements (Form W-2, W-2G, 1099R, 1099 Misc)
  • Interest and dividend statements from banks or brokerage houses (Form 1099)
  • All Forms 1095 A, B or C: Affordable Health Care Statements
  • Health Insurance Exemption Certificate (if received)
  • Form 1098: Mortgage Interest payment and property tax payment verification
  • Copy of last year’s federal and state returns, if available
  • Proof of bank account routing and account number for direct deposit (blank check)
  • Total paid to a daycare provider and provider’s tax id number (social security number or EIN)

The California Earned Income Tax Credit

The California Earned Income Tax Credit (EITC) can help you put money back in your pocket. If you have low income and work, this cash-back tax credit may increase your refund when you file your taxes. You may be eligible if you:

  • Are over 18 years old
  • Work for an employer, or for yourself
  • Are single or have kids
  • Have a social security number valid for work
  • Lived in CA at least half of the tax year
  • You meet specific income limits

If you earn $54,883 or less, you may also be eligible for the federal earned income tax credit. 

Learn more by contacting Theresa McCausland at (530) 241-7521 x 101, or


Other tax preparation programs/locations:

Our Sponsors

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