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Our roadmap to stability below outlines our programs in detail with steps for how to get connected. Click below to utilize the roadmap.

Roadmap to Stability

Ready to get in touch with us about our programs? Fill out the Get Services form below and our staff will be in touch with you. 

Get Services


DO YOUR TAXES FOR FREE is operated by United Ways of California, on behalf of and in partnership with our local United Way members. Californian residents can use this tool for free tax filing.


The VITA program offers FREE tax preparation and e-filing to individuals and families who make less than $60,000 a year. It is administered with the help of volunteers who are trained and certified according to IRS standards. This free service saves taxpayers the expense of tax preparation services, which average $300, and puts earnings back in the pockets of low- to moderate-income workers in the form of tax refunds and tax credits, such as Cal EITC.

During the 2021 tax season, United Way of Northern California’s staff were able to complete 431 returns between the Redding and Susanville offices and is estimated money saved by clients of $129,300.

If you are interested in helping out where your community needs it most, fill out an application here to volunteer with UWNC's VITA program today, to help low-to-moderate-income families increase their financial stability. 

Have more VITA questions? Contact Kao Xiong at


California has a high percentage of households with no bank account (over 7% statewide) or who use some fringe financial services (20%). These families often struggle to build savings, credit, or an emergency fund. They also lose money on fees for services like check cashing and money orders. 

Through Bank On, local individuals can open a bank account with our partner financial institutions. This helps them build savings, get access to credit, and ensure their money is safe and insured. 

Community Partners