Careers | United Way of Northern California
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Disaster Services Coordinator

  • Full-time, non-exempt (hourly) position
  • Reports to the Community Impact Manager
  • Position is based in Redding, CA. Company does not pay relocation expenses
  • Salary range is $18-20/hour
  • To apply, send a cover letter and resume to Larry Olmstead, President & CEO, at No calls please

The Disaster Services Coordinator will collaborate with United Way staff, Disaster Case Managers from other agencies and Long Term Recovery groups to facilitate access to financial and housing resources for survivors of North State wildfires, with particular emphasis on the Carr and Delta fires in Shasta County.  

This position is funded through grants. While there are no current plans to eliminate the position, employment cannot be guaranteed beyond December 31, 2020.

Principal Responsibilities

  • Process applications for United Way wildfire-related assistance
  • Conduct intake, assessment and follow-up interviews 
  • Provide education about services and resources available in the community and how to access those community services 
  • Facilitate referrals to crisis intervention and emergency services as presented by the survivor 
  • Coordinate and document referrals to all internal and external resources 
  • Recommend allocation of United Way resources, services and grants to individual clients. Determine the type, amount, and length of time assistance is to be provided 
  • Advocate on survivors' behalf with United Way Wildfire Committee and other service providers 
  • Collect all required client information and ensure that all data is correct and current in CAN database 
  • Ensure confidentiality of information as required and appropriate
  • Participate in Long Term Recovery Group activities and committees if and as required
  • Assist in community outreach activities as needed
  • Coordinate Shasta wildfire recovery activities with United Way activities in Butte and other counties.
  • Other duties as assigned

Required Qualifications

  • Bachelor's degree in behavioral sciences, human services, or social services fields with 1-2 years’ case management experience; OR High School diploma or GED with 5 years' experience providing case management in child welfare, emergency disaster response and/or recovery environments 
  • Excellent interpersonal skills; positive and compassionate
  • Knowledge of social service delivery systems 
  • Knowledge of county resources 
  • Demonstrated verbal and written communication skills 
  • Proficiency in Microsoft Office, email, Internet and data management 
  • Excellent time management and critical thinking/problem solving skills 
  • Able to work well independently as well as part of a team 
  • Cultural sensitivity; willing and able to work effectively with people from all backgrounds.
  • Must have access to a safe and reliable personal vehicle, hold a valid driver's license and personal auto insurance, and have a good driving record 

Not required, but helpful...

  • Previous disaster recovery experience 
  • Experience working within multi-disciplinary teams to develop case plans with specified goals and outcomes  
  • Bilingual (English / Spanish) communication skills are a plus 

Way of Northern California offers benefits including medical, dental, vision and company-paid life insurance.

All hires are contingent upon successful completion of background checks.

United Way of Northern California is an Equal Opportunity Employer.

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