CURRENT OPEN CAREER OPPORTUNITIES AT UNITED WAY
SHOP (Stable Housing Options Program) Program Specialist
- Full-time, non-exempt (hourly) position
- Initial funding is for 18 months
- Reports to the Regional Manager, Butte & Glenn Counties
- Salary range is $20-22/hour, commensurate with background and experience
- Position is based in Chico, CA. Company does not pay relocation expenses
- To apply, send a cover letter and resume to Larry Olmstead, President & CEO, at lolmstead@norcalunitedway.org. No calls please
- Application deadline is June 14, 2019
The Mission and Opportunity
Founded in Denver in 1887, United Way is the world’s largest privately funded non-profit, and the largest non-government funder of human services. United Way of Northern California (UWNC), founded in 1953, is one of 1,200 local United Ways in the United States. Each United Way is governed by a local volunteer board, and operates autonomously. Our global mission is to fight for the health, education and financial stability of all residents of the communities we serve.
UWNC is based in Redding and operates in a nine-county area, including Butte County. In the aftermath of the Camp Fire, we have been heavily involved in relief and recovery efforts, distributing millions of dollars in aid thus far to at least 8,000 survivors. We remain a key player in long-term recovery efforts, and thus are bringing to the community the SHOP (Stable Housing Options Program) Initiative. The SHOP program is designed to help survivors get into stable housing situations by assisting with first and last month rent, security deposits, some relocation costs and related payments.
The successful candidate will be offered an 18-month employment contract, based on the scope of the program and the available funding. Future employment opportunities may be discussed toward the end of that period, but are not guaranteed.
Job Summary
Working with and under the direction of the Regional Manager, Butte and Glenn Counties, the SHOP Program Specialist will coordinate activities of the SHOP program, including assisting in program design and outreach; communicating and coordinating with partner agencies and their case managers; assessing the needs of clients through interaction with case files and with the clients themselves; determining and recommending grant amounts, and providing appropriate documentation and reporting as needed. The program goal is to help 1,000 – 1,200 clients move into a stable housing environment.
Principal Job Responsibilities
- Working with the Butte Regional Manager, UWNC President & CEO and others, participate in the design of the SHOP initiative including eligibility criteria and the process for administering grants.
- Based on agreed-upon program criteria, determine eligibility for, and the size of, grant recommendations.
- Represent grant recommendations to UWNC management and, as needed the agency’s Wildfire Fund Committee.
- Working with United Way administrative staff, ensure payment of grants.
- Collaborate closely on client work with the part-time SHOP program case worker.
- Develop relationships with Butte 2-1-1, other non-profit partners and their case management personnel.
- Represent United Way at meetings of the Long Term Recovery Group and its committees as requested and needed, as well as other community gatherings.
- Assist in the development and implementation of community awareness and outreach strategies for SHOP.
- Assist in ensuring positive relationships with Redding-based staff.
- Other duties as assigned.
Key Skills, Attributes and Competencies Desired
- Passion for community service
- Compassionate; enjoys working with, and helping, people
- Ability to work independently as well as within teams; collaborative spirit
- Ability to multi-task effectively
- Comfortable creating processes and ensuring consistent application of guidelines
- Goal oriented; outcomes driven
- Ability to engage with and relate positively to diverse audiences
- Clear thinker and communicator. Good presentation skills
- Poised and resilient
- Strong verbal skills
- Mathematical aptitude
Qualifications
- Minimum Bachelor’s degree, or equivalent work experience, in health and human services, business administration, public administration or related fields.
- Minimum three years’ experience in the non-profit field, or in government or private-sector work that intersects with social issues.
- Experience in case management or other roles providing direct service to clients and assessing their needs.
- Proven track record of working with multiple agencies or entities to accomplish mutual objectives.
- Knowledge of regional social service issues and agencies.
- Bilingual / multilingual a plus.
- Able to work on a keyboard comfortably through an eight-hour shift.
- Able to lift up to 15 pounds.
- Possession of a valid driver’s license and reliable transportation.
This position primarily involves work in an office setting; some travel to meetings and to meet with clients in their homes or other settings may be required.
UWNC offers medical, dental and vision benefits; 10 paid holiday per year; vacation and sick benefits.
United Way of Northern California is an Equal Opportunity Employer.
Outreach Specialist
- Full-time (40 hours), non-exempt position
- Reports to the 2-1-1 Program Manager
- Salary range is $18-20
- Position is based in Redding; will involve frequent travel to Red Bluff and other North State locations
- This position is funded for 18 months through a grant; employment thereafter is contingent on continued acquisition of funds
- To apply, send a cover letter and resume to Larry Olmstead, President & CEO, at lolmstead@norcalunitedway.org. No calls please
Summary
The Outreach Specialist supports a variety of functions in pursuit of United Way of Northern California’s mission of fighting for the health, education and income of all North State residents. Principal duties involve community outreach activities; support of the Emergency Preparedness program, and support of the 2-1-1 NorCal program.
This role requires a customer service orientation; high degree of professionalism; ability to work in a fast-paced environment, and ability to respond proactively to changing priorities.
A key role involves implementation of the Emergency Preparedness Program, under which UWNC will deliver training and support to non-profits in Tehama and Siskiyou County with the aim of helping residents prepare effectively for disasters. As such, experience in the realm of education, training and/or disaster readiness and response would be a plus.
The Outreach Specialist also will represent UWNC at public events, spreading the word about the 2-1-1 social services helpline and other UWNC programs that promote family financial stability.
Principal Job Responsibilities
- Assist 2-1-1 Program Manager and coordinate with UWNC Partner Tehama Together to deliver UWNC Emergency Preparedness and 2-1-1 NorCal programs.
- Complete iCarol training in order to make revisions and updates to the 2-1-1 NorCal resource database, and back up the 2-1-1 database manager.
- Research, coordinate and staff community outreach opportunities on behalf of UWNC and its programs, such as public events, job and health fairs etc.
- Assist in development of external communications. Help spread word about UWNC and its programs through appropriate general media and social media outlets.
- Provide administrative support to the 2-1-1 Program Manager; assist with general office administration as necessary.
- Assist at UWNC public events.
- Other duties as assigned.
Qualifications
- Bachelor’s degree or equivalent experience, preferably in customer service, education, health or human services or related fields.
- Experience in professional and public interactions with a wide variety of diverse populations.
- Strong public speaking, presentation and writing skills.
- Demonstrated computer abilities. Proficiency in Microsoft Office suite, especially Word, Excel, PowerPoint; webpage and social media background a plus.
- Ability to multi-task; tolerance for ambiguity
- Staff / volunteer experience in the non-profit realm is a plus.
- Bilingual / multilingual is a plus.
- Valid driver license and access to a registered and insured vehicle is required.
- Must be able to work comfortably on a keyboard through an eight-hour shift.
- Must be able to lift and carry up to 15 pounds.
United Way of Northern California is an Equal Opportunity Employer. Employment is contingent on successful completion of background checks.
Program Officer, Siskiyou County
- Full-time, Non-Exempt (Hourly) Position, reporting to the 2-1-1 Program Manager
- Salary is $21/hour
- Position is based in Mount Shasta, CA. Company does not pay relocation expenses
- To apply, send a cover letter and resume to Larry Olmstead, President & CEO, at lolmstead@norcalunitedway.org. No calls please
- Application deadline is July 8, 2019
The Mission and Opportunity
Founded in Denver in 1887, United Way is the world’s largest privately funded non-profit, and the largest non-government funder of human services. United Way of Northern California (UWNC) is one of 1,200 local United Ways in the United States. Each United Way is governed by a local volunteer board, and operates autonomously.
United Way’s mission is to “fight for the health, education and financial stability of every person in our community.” We do that by working in close collaboration with non-profit partners, government agencies and the business community to advocate for, support and deliver programs and resources that help improve lives. UWNC gives grants to agencies whose work aligns with out mission; runs programs promoting financial stability for families, and operates 2-1-1 NorCal, the human services helpline in Shasta and Tehama counties. 2-1-1 plans to implement an information & referral helpline in Siskiyou County in the second half of 2019. UWNC is based in Redding and operates in a nine-county area, including Siskiyou County. UWNC was heavily involved in wildfire recovery after the 2014 Boles Fire that destroyed homes and property in Weed. Disaster recovery and readiness has become a key focus of the agency in the wake of the deadly 2018 wildfire season in Shasta and Butte counties.
Job Summary
The Program Officer, Siskiyou County, will represent the interests of UWNC in the county. Two early and crucial roles: 1) Assist UWNC in implementing a disaster readiness program in Siskiyou, and 2) Assist UWNC’s 2-1-1 NorCal program in in launching an information and referral service in the county. The Siskiyou Program Officer will establish relationships with local non-profits, government agencies and key business partners; will advise the President & CEO, 2-1-1 Program Manager, Development Director and other key managers of needs and opportunities in his/her territory, and work collaboratively within the agency to execute against those needs.
Principal Job Responsibilities
- Help implement the agency’s Disaster Readiness Training program in Siskiyou County by serving as the point person for communication with local CBOs; organizing train-the-trainer sessions and community meetings; conducting training; participation in grant selection, and ensuring reporting requirements are met.
- Assist in implementing Siskiyou Connect, an information and referral helpline, with primary responsibility for researching and helping to maintain a database of social service resources.
- Help coordinate United Way’s disaster relief and recovery activities in Siskiyou County should the need arise.
- Develop relationships with local non-profit partners. Advise on Community Impact grant-making to non-profit agencies.
- If and as directed by the 2-1-1 Program Manager, connect and collaborate with other key 2-1-1 players in the region, representing the perspective and needs of Siskiyou County.
- Develop relationships with key government agencies and businesses in Siskiyou County. Assist the UWNC Development Director in pursuing revenue opportunities as needed.
- Contribute to positive relationships with Redding-based staff.
- Other duties as assigned.
Key Skills, Attributes and Competencies Desired
- Passion for community service
- Ability to work independently; self-starter
- Knowledgeable about social issues and the non-profit landscape in Siskiyou County
- Well-connected; good reputation; credible
- Ability to multi-task effectively
- Tolerance for ambiguity
- Goal oriented; outcomes driven
- Personable; can build and maintain positive relationships
- Ability to engage with and relate positively to diverse audiences
- Clear thinker and communicator
- Effective presenter
- Poised and resilient
Qualifications
- Minimum Bachelor’s degree, or equivalent work experience, in health and human services, business administration, public administration, education or related fields.
- Minimum two years’ experience in the non-profit field, or in government or private-sector work that intersects with social issues.
- Proven track record of working with multiple agencies or entities to accomplish mutual objectives.
- Knowledge of Siskiyou County social service issues and agencies.
- Experience in disaster relief and recovery, education and/or training a plus.
- Bilingual / multilingual a plus.
- Able to work on a keyboard comfortably through an eight-hour shift.
- Able to lift up to 15 pounds.
- Possession of a valid driver license and reliable, registered and insured transportation.
This position involves occasional travel and occasional work beyond normal business hours.
UWNC offers medical, dental and vision benefits; 10 paid holidays; vacation and sick benefits.
United Way of Northern California is an Equal Opportunity Employer. Employment is contingent upon successful completion of background checks.