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Disaster Services Coordinator – Butte County

  • Full-time, non-exempt (hourly) position
  • Reports to the Regional Manager, Butte & Glenn Counties
  • Position is based in Chico, CA. Company does not pay relocation expenses
  • Salary range is $18-20/hour
  • To apply, send a cover letter and resume to Larry Olmstead, President & CEO, at No calls please
  • Position is funded for one year. Extensions will be considered based on community need and available funding
  • Application deadline is Monday, April 29, 2019

The Disaster Services Coordinator will collaborate with United Way staff, Disaster Case Managers from other agencies, Butte 211, and the Long Term Recovery Group to facilitate access to financial and housing resources for survivors of the Camp Fire and other emergencies within United Way’s territory if and as needed.  Work will take place within an office setting, community setting and within client residences, which may include shelters and temporary housing. This appointment is for one year, with consideration of extensions based on community need and available funding.  

Principal Responsibilities

  • Conduct intake, assessment and follow-up interviews 
  • Provide education about services and resources available in the community and how to access those community services 
  • Facilitate referrals to crisis intervention and emergency services as presented by the survivor 
  • Coordinate and document referrals to all internal and external resources 
  • Recommend allocation of United Way resources, services and grants to individual clients. Determine the type, amount, and length of time assistance is to be provided 
  • Advocate on survivors’ behalf with United Way Wildfire Committee and other service providers   
  • Collect all required client information and ensure that all data is correct and current in CAN database 
  • Ensure confidentiality of information as required and appropriate 
  • Prepare and make case presentations on behalf of survivor 
  • Actively participate in the Long Term Recovery Group Case Management committee or similar entities 
  • Other duties as assigned

Required Qualifications

  • Bachelor's degree in behavioral sciences, human services, or social services fields with 1-2 years’ case management experience; OR High School diploma or GED with at least three years' experience providing case management in child welfare, emergency disaster response and/or recovery environments 
  • Excellent interpersonal skills; positive and compassionate
  • Knowledge of social service delivery systems 
  • Knowledge of county resources 
  • Demonstrated verbal and written communication skills 
  • Proficiency in Microsoft Office, email, Internet and data management 
  • Excellent time management and critical thinking/problem solving skills 
  • Able to work well independently as well as part of a team 
  • Must have access to a safe and reliable personal vehicle, hold a valid driver's license and personal auto insurance, and have a good driving record 

Desired Qualifications:  

  • Previous disaster recovery experience 
  • Experience working within multi-disciplinary teams to develop case plans with specified goals and outcomes  
  • Bilingual (English / Spanish) communication skills are a plus 

UWNC offers medical, dental and vision benefits; 10 paid holidays; vacation and sick benefits.

United Way of Northern California is an Equal Opportunity Employer.